Which step in the revenue cycle ensures that patients' records are collected and managed accurately before the visit?

The step that ensures patients' records are collected and managed accurately before the visit is preregistering patients. This process involves gathering essential patient information in advance, such as demographics, insurance details, and medical history. By doing so, healthcare providers can verify the information for accuracy, resolve any discrepancies, and establish financial responsibility. This step is crucial because it lays the groundwork for a smooth patient experience, ensures that the necessary documentation is in place for billing and coding processes, and enhances the overall efficiency of the revenue cycle.

Preregistering patients allows healthcare facilities to minimize administrative burdens at the time of the visit, which can lead to faster check-in procedures and better patient flow. Having accurate and comprehensive records before the visit also enhances the quality of care delivered, as healthcare providers can access relevant information in a timely manner.